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Privacy Policy

1. Introduction


Shannon Fearon Coaching ("we," "us," "I", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how I collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 


2. About Me

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  • Business Name: Shannon Fearon Coaching

  • Data Controller: Shannon Fearon

  • Website: www.shannonfearoncoaching.com

  • UK Supervisory Authority: The Information Commissioner’s Office (ICO). You can find more information or lodge a complaint with the ICO.

 


3. The Information I Collect

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I may collect the following types of personal data:

  • Identity and Contact Data: Name, address, email address, and phone number.

  • Financial Data: Payment information to process invoices for our services.

  • Sensitive Data (Special Category Data): As a life coach, I will handle sensitive information you choose to share, which may include details about your health, mental well-being, personal life, or professional background. This data is collected to provide you with effective coaching services.

 


4. How I Collect Your Data

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I collect data from you directly when you:

  • Complete an intake form or questionnaire.

  • Communicate with me via email, phone, or messaging services.

  • Use my website or social media platforms.

  • Engage in coaching sessions with me.

 


5. How and Why I Use Your Data (Legal Basis)

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I process your data for specific purposes and rely on the following legal bases:

  • For the performance of a contract: To deliver the coaching services you have requested, including scheduling sessions, processing payments, and communicating with you.

  • Based on your explicit consent: To process any sensitive (special category) data you provide. I will ask for your explicit consent to collect and use this information to provide you with coaching. You have the right to withdraw your consent at any time.

  • For my legitimate interests: To manage and grow my business, such as responding to inquiries, improving my services, and maintaining business records.

  • To comply with a legal obligation: To fulfil my legal and regulatory responsibilities, such as maintaining records for tax purposes for up to seven years.

 


6. Data Security and Confidentiality

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I take the security of your data seriously. I have implemented technical and organisational measures to protect your personal information from unauthorised access, accidental loss, disclosure, or destruction. This includes using password-protected systems and securely storing digital and physical records.
 

All coaching sessions are held in strict confidence, except in the following limited circumstances where we may be legally or ethically obligated to disclose information:

  • If I believe there is a serious risk of harm to you or another person.

  • If I am required to do so by a court order or other legal process.

  • For professional supervision, where client details are anonymised.

 


7. Data Retention

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I will only retain your personal data for as long as necessary to fulfil the purposes for which I collected it, including for legal, accounting, or reporting requirements.

  • Client Records: I will keep your personal data for up to seven years after our last session, as is standard practice for tax and insurance purposes.

  • Inquiries/Form Submissions: I will delete this information within one year unless you become a client.

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After this period, your data will be securely deleted.

 


8. Your Rights

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Under UK GDPR, you have the following rights regarding your personal data:

  • Right to be informed: The right to know how your data is being used. This privacy policy serves to inform you.

  • Right of access: The right to request a copy of the personal information we hold about you.

  • Right to rectification: The right to have inaccurate or incomplete data corrected.

  • Right to erasure: The right to request the deletion of your data in certain circumstances (also known as the "right to be forgotten").

  • Right to restrict processing: The right to "block" or suppress the processing of your data.

  • Right to data portability: The right to request a copy of your data in a structured, commonly used format.

  • Right to object: The right to object to the use of your data in certain circumstances, such as for direct marketing.

 

To exercise any of these rights, please contact me at shannon@shannonfearoncoaching.com. 

 


9. Changes to this Privacy Policy

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I may update this policy periodically. The most recent version will always be available on my website.

 


10. Contact Us

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If you have any questions about this privacy policy or your personal data, please contact Shannon Fearon at shannon@shannonfearoncoaching.com. 

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